Ans: To cancel an order: • Log in to your Planet Superheroesaccount • Go to 'My Orders' • Click on ‘Cancel Order’ against the order you want to return • Select a cancellation reason and add comments (optional) and click on ‘Cancel Order’ You will not be able to cancel your order once it has been shipped. In case you still don’t want the product, you can place a return requestonce it is delivered.
Ans: We do not offer partial cancellation of orders. In such cases, please cancel the entire order and place a fresh order for the products you want.
Ans: In case the cancelled order is prepaid, your refund will be processed as Gold Currency in your Planet Superheroes wallet. You can redeem this currency while making a purchase on our website.
