Cancellation Policy
Q.1. How do I cancel my order:
Ans: To cancel an order:
• Log in to your Planet Superheroesaccount
• Go to 'My Orders'
• Click on ‘Cancel Order’ against the order you want
to return
• Select a cancellation reason and add comments
(optional) and click on ‘Cancel Order’
You will not be able to cancel your order once it has been
shipped. In case you still don’t want the product, you can
place a return requestonce it is delivered.
Q.2. Can I cancel part of my order?
Ans: We do not offer partial cancellation of orders. In such cases, please cancel the entire order and place a fresh order for the products you want.
Q.3. How will I receive my refund?
Ans: In case the cancelled order is prepaid, your refund will be processed as Gold Currency in your Planet Superheroes wallet. You can redeem this currency while making a purchase on our website.